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I recently ordered a set of hinges from cabinetparts.com for a project in my home. I ordered these hinges and found that they where 1/16 inch off in size from the original hinges and would not work for my cabinets. I contacted cabinetparts.com and received approval for the return. I shipped them and found that they charged a 20% plus restocking fee on my return even though the merchandise was unused, unopened (with the exception of one hinge package used for measuring), and not a special order item. I'm confused why they would charge a restocking fee for this situation. I guess they charge a restocking fee regardless of the situation (and the condition of the merchandise), so keep this in consideration before placing an order with them especially if you have any questions of product sizing.
The hinges came just as ordered and installed just as promised. But my older cabinet doors were not perfect and the reveals varied along the edges. I can't blame the hinges for this one--I should have sprung for new doors. Also I recommend using a self-centering bit when installing these hinges--definitely worth it.
Very easy experience. Filled in the form with amounts and was done. Delivery was as expected and everything arrived well packed.
Needed this Cabinete hinge part, which was a replacement for the older part......ordered the part, received it, and it worked perfectly!.....Great order experience!
II kept waiting for an authorization number to allow me to return the first order, which were the wrong part. They sent the authorization number, but no instructions, which I was cautioned to follow "to the letter". When I inquired when I could expect ret
We have ordered a second item, love the quality and working with the company is great
Shipped quickly. Website was easy to use.