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Ordered hinges for both bathroom remodels, The ones pictured work perfectly however I have 2 sets that didn't and need to be returned. I need info on where to send tham as well as Possibly a return authorization?
Best prices I could find on hardware for renovating my original 80s cabinets. Nice web site: easy to navigate, comprehensive, good descriptions. But lousy fulfillment. Order was shipped in two packages: one was perfect and arrived in two days with no upcharge (great!); the other took more than a week to arrive and had partials on two of three items and omitted the third group altogether (lousy!). Called customer service who was empathetic and efficient, sent completed order in about 5 days from a third party. Nice comeback but should never have happened. If I would have had a real deadline or was actually getting paid for the work I'd have been in trouble.
Relayed my parts numbers to the rep for confirmation of correct parts and was advised accurately as to what to order. Smooth transaction and parts work great.
I placed my order just before the big winter storm. I received the emailed order confirmation but did not receive a "shipped" email. I contacted customer service via email and the next day received a response that my order was shipped but UPS was delayed
Best prices I could find. Items was exactly as described! Quick shipping and great packaging.
Correct parts arrive fast
Purchase went smooth and product was as expected.