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Fast, fast shipping. Very easy to replace the hinges, one of which broke after 26 years of use. I am very happy with results.
Ordered a part for a drawer that cost $6.42 with shipping. Received the wrong part. Told to await shipping number and could return without charge and to go direct to the manufacturer. Doug thought better of it and had me take picture of what replacing and what received. Admitted mistake and sent correct part telling me to forget about any return. "That's good stuff" though not perfect. Hence four and not five stars....
Relayed my parts numbers to the rep for confirmation of correct parts and was advised accurately as to what to order. Smooth transaction and parts work great.
I placed my order just before the big winter storm. I received the emailed order confirmation but did not receive a "shipped" email. I contacted customer service via email and the next day received a response that my order was shipped but UPS was delayed
Best prices I could find. Items was exactly as described! Quick shipping and great packaging.
Correct parts arrive fast
Purchase went smooth and product was as expected.