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I received the drawer slides that I ordered in a timely fashion. The problem was there was no mounting hardware or instructions/ template of any sort.
One of my devices arrived defective from the factory, and the rep had an entire new set mailed to me within 2 days. Very happy about the no hassle factor--all it took was my order number and a picture of the defect. Plus, no trip to the post office to return anything.
Relayed my parts numbers to the rep for confirmation of correct parts and was advised accurately as to what to order. Smooth transaction and parts work great.
I placed my order just before the big winter storm. I received the emailed order confirmation but did not receive a "shipped" email. I contacted customer service via email and the next day received a response that my order was shipped but UPS was delayed
Best prices I could find. Items was exactly as described! Quick shipping and great packaging.
Correct parts arrive fast
Purchase went smooth and product was as expected.