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Product received in perfect condition and shipped relatively fast. My contractor talked with customer service (Dave?) and he made sure we were ordering the correct parts. Everything we needed for the appliance garage came with instructions. (The only negative was the fact that the instructions were all in German, but the pictures walked us through the installation. Thank you very much for making this a smooth install.
Ordering a replacement part was easy. The parts arrived quickly and were exactly what was needed to make the repair.
Parts arrived ahead of time USPS ground.
The product is extremely well made and definitely will hold our new video projector. One suggestion: I had to drill a couple of holes on one side. Seems it would not hurt to just have holes on both sides.
Found what I was looking for, placed an order and received the product. It was the very product I wanted, arrived in a few days. It was very simple and easy, unlike some of the places that I order from.
store had a very helpful feature that allowed me to take a picture of a key piece with some measurements which allowed them to recommend the correct replacement part. This was very helpful as it wasn't immediately obvious.
Order was completed in a timely manner.