"These reviews are from our Customers who have purchased this product. We find this provides more useful information in aiding your purchasing decision."
I was very impressed with the ability of technical staff reached by phone to identify an appropriate replacement for a 170 degree hinge that was over 25 years old. Unfortunately the corresponding plate sent to me was an inappropriate match. But when shown photos of the old and new hinge/plate, they were able to quickly send the correct plate, and everything worked perfectly. The technical staff was also helped in making the adjustments needed to line up everything correctly. All in all, an initial glitch, but good (actually very good) service.
Anyone who's ever worked with European style pivot hinges and mounting plates know how difficult they are, especially when it comes to finding the exact combination of the two. Russ at CabinetParts.com was a huge help with this. After speaking with him on the phone, I emailed him pictures of the hinge and plate I needed to replace and he found me the closest to the exact match available, since the parts I was replacing were approximately 20 years old.
No issues. On time, in good condition.
Quick and easy. Price was satisfactory and shipping was prompt.
I received telephone assistance before I ordered. The parts arrived promptly. I highly recommend them to experienced do-it-yourselfers or those just learning.