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I emailed your company a couple of times stating I was having trouble placing an order online. The answer I got was NO its fine, it is a problem on your end. I felt very put off and uncared for. When I did place the order it came very timely, however it was not a direct replacement as I was lead to believe. I called and was told I had to drill new holes- sorry. Not exactly what I call customer service. Buyer beware.
Seems to be a variation in the soft close feature in this product. It is really apparent on the larger doors. I had to swap out several pairs between doors of different sizes to get the feature to work. Overall though I did like the quality. I really loved the Vixx bit to drill a starter hole made the operation really easy.
My order came quickly. Slides I bought look great. Very happy with the value and experience. Will shop there again.
This company offers great product at a great price along with excellent service. We received the hardware necessary to repair our failing blum hinges. All metal parts this time! Expecting them to last much better than their plastic counterparts. Also orde
had trouble with he website
I found the same parts for less on Amazon. I gave them the opportunity to meet the price and they couldn't. So, they canceled the order and refunded
Item description was accurate. Item arrived promptly, in good condition. Packaging was minimal and recyclable.