Quiet and effortless closing action is guaranteed every time with Tec Soft-Close hinges
"These reviews are from our Customers who have purchased this product. We find this provides more useful information in aiding your purchasing decision."
I emailed your company a couple of times stating I was having trouble placing an order online. The answer I got was NO its fine, it is a problem on your end. I felt very put off and uncared for. When I did place the order it came very timely, however it was not a direct replacement as I was lead to believe. I called and was told I had to drill new holes- sorry. Not exactly what I call customer service. Buyer beware.
Seems to be a variation in the soft close feature in this product. It is really apparent on the larger doors. I had to swap out several pairs between doors of different sizes to get the feature to work. Overall though I did like the quality. I really loved the Vixx bit to drill a starter hole made the operation really easy.
Sent photo of part needed to customer service. Correct part was identified and sent in a timely manner.
Their website was easy to navigate and the hinges I ordered arrived on time. I am a General Contractor and I will buy from them again in the future.
Great, fast service. Merchandise exactly as described.
CabinetParts kept me informed when the items shipped and would arrive. Merchandise arrived on time and in good shape. Would definitely use this company again.
Easy purchase, prompt processing and shipping. Hardware supplier (Berenson, not Cabinet Parts) did not do a good job of packaging 17 pulls so 7 arrived dented/scratched (other items 12 appliance pulls and 3 large pull) were properly packaged to avoid dama