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The item itself is well designed and made. However it arrived damaged - a dent in the top portion and on a bottom corner. I had to hammer these out so I could use it. Since the box did not appear to be damaged I suspect the item had been a damaged item returned from another customer.
Parts came as promised and on time. Will definitely use again.
Arrived very fast, well packed and was easily installed
My order arrived, quite reasonably, in about 10 days. The items that I bought online were a very satisfactory replacement for our previous hardware.
These folks guided me to a out date part with a direct replacement part. Thanks again!
Web site said quick quotes. It took three or four days to get a quote back. Service was fine otherwise.