The set arrived in perfect condition and was complete. I did have some trouble figuring out the instructions which were a series of drawings and no description. I finally looked on the internet and found a short instructional video which made the install very simple. The parts list stated there should be 15 countersink screws but were actually a mix of countersink and pan-head. I ended up using some of my own countersink screws to complete the I stall. The unit works perfectly. I would have rated it a 5 if it had better instructions and the right screws.

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This component will not be installed for another month so I can’t give it an appropriate rating at this time. But upon installation I will submit an additional review. However, I will say customer service was awesome and I received it in one day.

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Quality is good and easy to install; however, it's way too small and wastes much of the cabinet space. Unable to return because it was installed. Next time, I'm buying from Amazon. They know how to treat customers. CabinetParts rep not very helpful. Would not offer any solutions for a return. Very poor customer service.

This review is about a different size/color of this item. (HAF-541.32.441)

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Sherry in the Sales Dept couldn't have been more helpful. She made it easy for me to pick exactly the right organizer for a blind corner cabinet. Ordering was easy and the product arrived just a few days later. My husband installed it within a couple of hours. As ever with these products, the instructions could have been better much written, but we expected that would be the case. (If ever there was a job for AI it's improving assembly instructions!) The organizer is sturdy and a huge improvement on what we had before. Very happy!

This review is about a different size/color of this item. (HAF-541.32.150)

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