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there was a back order on my order and I was told that there s a delay as they are coming from Europe. Well, when I got my partial order, every item was marked 'Made in China'. That is the drop that spilled the cup. it is the following:the pulls are not sanded properly. I had to remove a couple of them and choose the smoother pulls so that it won't cut some ones hand. I had to sand the other ones with sand paper.You can tell the very poor craftsmanship. the edges are not machine cut.The screws are totally a bust. I had to screw unscrew several times to get few of them to tighten. I had to cut the length of the screws as they did not fit (although, one would think that the cabinet door thickness is something standard in the industry. but who know may be in chine they have a thicker doors.I also bought a long pull (23inch). I did call the customer service before the purchase and asked for their sturdiness and whether they wobble. they assured me that they are sturdy. Well my 10 year old can twist them and bend them.I am completely unhappy with this purchase. I wish I did not buy them. I have to live with this for some time until I can afford buying some real pulls from some where else. I will not buy from here again and I will not recommend any one doing business with this website.
Relayed my parts numbers to the rep for confirmation of correct parts and was advised accurately as to what to order. Smooth transaction and parts work great.
I placed my order just before the big winter storm. I received the emailed order confirmation but did not receive a "shipped" email. I contacted customer service via email and the next day received a response that my order was shipped but UPS was delayed
Best prices I could find. Items was exactly as described! Quick shipping and great packaging.
Correct parts arrive fast
Purchase went smooth and product was as expected.