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Now that I have it installed, it works great. My experience is, hopefully, an exception. The wooden part of the tray came apart as I slid the product out of the undamaged shipping box. It was clear that the hot glue was either not hot enough or was incorrectly applied so I had to remove the slides, glue and clamp the wooden components, reinstall the slides, then install the tray into my cabinet.I can imagine that most folks would not like or be able to do this. I am too impatient to go through the hassle of returning product so I fixed it myself. Disappointing but not a disaster. I really like it now (and KNOW it will not fall apart).
EASY INSTALL WORKS PERFECTLLY
Correct parts arrive fast
Purchase went smooth and product was as expected.
Quality product ! Heavy duty and well made.
I ordered on a Monday and received in the same week.
I received my order confirmation promptly, received my order on time, the product was packaged adequately, the price was good. I am satisfied.