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The product I ordered was very speedy almost $300, although I did get it in sale, so with shipping I paid a total of $252.00. With that's said, I expected a nice, durable, well built product. That is not what I recieved. Also I ordered this product because I was replacing my countertops and needed to replace the shelf as well while the countertops we removed. I got the product the day before my countertops were to be installed. When I recieved it, the box it was in was barely left in one piece. So this tells me the shipping company didn't handle he package with care either. However it's a large solid maple shelf so I thought it would be okay. Well it wasn't. Where it is screwed together, the screws are crooked and popping out of the wood, and where the metal is i. The shelf for side racks, that is bent and put together horribly as well. I placed a phone call to the computer ah to voice my disappointment and never received a call back. I am very upset about this product and do not plan on purchasing anything else from your company. Someone should have returned my call, and the. Invest disappointment is that I have to keep the shelf because it was too late to do anything about it.
I asked them to help me find the right cabinet hinges. They answered my email within a day. The parts were shipped when they said and arrived when they said. Excellent customer service!
Helpful staff, easy to order, delivered as promised.
Their technical staff was extremely helpful with informing us on how to install the product. However, we haven't installed it yet.
Fast and accurate service. Thanks!
The package arrived much faster than I would expect. Everything was intact and in perfect condition. I would recommend to deal with the CabinetParts.com to everybody.