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The product I ordered was very speedy almost $300, although I did get it in sale, so with shipping I paid a total of $252.00. With that's said, I expected a nice, durable, well built product. That is not what I recieved. Also I ordered this product because I was replacing my countertops and needed to replace the shelf as well while the countertops we removed. I got the product the day before my countertops were to be installed. When I recieved it, the box it was in was barely left in one piece. So this tells me the shipping company didn't handle he package with care either. However it's a large solid maple shelf so I thought it would be okay. Well it wasn't. Where it is screwed together, the screws are crooked and popping out of the wood, and where the metal is i. The shelf for side racks, that is bent and put together horribly as well. I placed a phone call to the computer ah to voice my disappointment and never received a call back. I am very upset about this product and do not plan on purchasing anything else from your company. Someone should have returned my call, and the. Invest disappointment is that I have to keep the shelf because it was too late to do anything about it.
Sent photo of part needed to customer service. Correct part was identified and sent in a timely manner.
Their website was easy to navigate and the hinges I ordered arrived on time. I am a General Contractor and I will buy from them again in the future.
Great, fast service. Merchandise exactly as described.
CabinetParts kept me informed when the items shipped and would arrive. Merchandise arrived on time and in good shape. Would definitely use this company again.
Easy purchase, prompt processing and shipping. Hardware supplier (Berenson, not Cabinet Parts) did not do a good job of packaging 17 pulls so 7 arrived dented/scratched (other items 12 appliance pulls and 3 large pull) were properly packaged to avoid dama