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I bought this product because of the made in America claim, only problem is the Chinese style instructions (no template)with the cabinet installed it is very difficult to install this item.
When replacing existing broken unit with this kit, it was a delicate bit of grunt work getting the spin just right. Probably difficult because interference from the previous worn out holes. It would be grand as a new install. As usual, fixing broken history is harder than building new. Parts were good though and seem a lot more durable than what we removed.
Relayed my parts numbers to the rep for confirmation of correct parts and was advised accurately as to what to order. Smooth transaction and parts work great.
I placed my order just before the big winter storm. I received the emailed order confirmation but did not receive a "shipped" email. I contacted customer service via email and the next day received a response that my order was shipped but UPS was delayed
Best prices I could find. Items was exactly as described! Quick shipping and great packaging.
Correct parts arrive fast
Purchase went smooth and product was as expected.