Easy Returns or Exchanges

Cabinetparts.com wants you to be satisfied with every product we sell, but we realize that you may change your mind on a purchase and wish to exchange or return a product.

Cabinetparts.com EZ Exchange within 30 days

For the fastest exchange service, call 1-800-857-8721, M-F 8am-5pm EST and request an EZexchange . We'll give you a unique return ID number for the item(s) to be returned. We will then ask you to identify the new item(s) you want, which we can often ship the next day. We'll need to charge you for the new item but once we receive your return, we'll credit you the cost of the original item in full less S&H. Any item missing parts or broken may be refused for credit and subject to a restocking fee at the discretion of management.(Special factory orders may be subject to restocking charges if not defective)

New and Unopened Returns within 30 days

We are happy to accept products that are returned within 30 days from the date of receipt in new condition. Any item missing parts or broken may be refused for credit and subject to a restocking fee at the discretion of management. Items drop shipped directly from a manufacturer are subject to a 25% restocking fee if not defective. No CUSTOM orders are returnable. NO EXEPTIONS . You are responsible for return shipping charges. No COD returns will be accepted.

Return Policy for Wilsonart and Nevamar Laminates

In order to process orders quickly and efficiently, laminate is shipped directly from the manufacturer.

Due to the nature of the shipping of laminates, it has been necessary to establish special terms and conditions for the return of laminate orders. The following terms apply to all laminate orders:

• Product may be returned. All returns are subject to a 25% restocking fee. Pre-authorization is required. Contact Cabinetparts.com customer service department at 800 857 8721 for return authorization.
• Returning product must be shipped in original packing and arrive in clean, resalable condition.
• The customer is responsible for return shipping costs. The purchase of insurance is advisable when returning laminate.
• Laminate must be returned within 7 days of receipt of product.
• Credit will be issued upon successful acceptance of the returned product by the manufacturer.

How to Return an Item

•  Call us at 1-800-857-8721, M-F 8am-5pm EST

•  Download our EZ Return Form. Complete the entire top half of the form.

•  Safely pack your item in the original packaging if possible, and enclose the completed EZ Return Form along with a copy of the original Invoice/packing slip that accompanied your shipment.

•  Cut off the Merchandise Return Label found on the EZ Return Form. Place this label over the original shipping label.

•  Bring it to your preferred carrier and send it back to us for prompt processing.

Have Questions regarding Exchanges or Returns? Need additional assistance?

Call our friendly and knowledgeable Service Group at 800-857-8721 M-F 8am-5pm EST or contact us