We guarantee that you will be completely satisfied with the products purchased from cabinetparts.com. From drawer slides to hinges, the products we sell are backed by our sincere desire to ensure that you are pleased with whatever you purchase. If you are not, you may return the product anytime within 30 days of purchase and we will gladly replace it, exchange it for another item, or issue credit for the merchandise less S&H.

We strive to ship all orders on in-stock items within 24 hours after the order has been processed. For your convenience we offer 4 levels of shipping service. Please note that choosing an expedited shipping method does not guarantee immediate shipment. We will ship as soon as the product is available.

We will not refund shipping charges unless the item(s) were not shipped by requested method. We cannot guarantee the date your order will ship.

Internet Orders:
Secure on-line ordering is available 24/7 at www.cabinetparts.com

Orders placed or received after 2:00 p.m. EST will not be processed until the following business day. Most orders are shipped within 24 hours after processing.

Phone Orders:
Our customer service department is available to take phone orders Monday-Friday 8:00 a.m. -5:00 p.m. EST.

Orders called in after 2:00 p.m. EST will not be processed until the following business day. Most orders are shipped within 24 hours after processing.

We do not have a showroom or retail outlet.

Processing Examples

Example #1
Order is called in at 3:00 pm EST on Monday
Order is not processed until Tuesday
Order will ship at the latest on Wednesday

Example #2
On-line order received at 11:00 pm on Monday
Order is processed on Tuesday
Order is shipped at the latest on Wednesday

Example #3
On-line order received at 1:00 pm on Monday
Order is processed on Monday
Order is shipped at the latest on Tuesday

Most orders are shipped within 24 hours after processing. If we're temporarily out of stock, you will be notified accordingly. Overnight service is available for delivery on the next regular business day after your order is processed. This does not include Saturdays.

For your convenience we offer 4 levels of shipping service.

Standard Delivery
This is the least expensive way we can ship your order. This can be via U.S. mail (parcel post or priority) or Federal Express ground service. After processing, shipments will arrive anywhere from 2-6 business days depending upon your location and the carrier.

Standard Overnight Delivery
Shipped via Federal Express, delivered the next regular business day after order is processed. Orders placed or received after 2:00 p.m. EST will not be processed until the next regular business day. Most orders are shipped within 24 hours after processing. Standard Overnight is next business day (Mon-Fri) delivery by 3:00 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas. Please note that this service is not available to Alaska or Hawaii.

2nd Day Delivery
Shipped via Federal Express, delivered the second regular business day after the order is processed. Orders placed or received after 2:00 p.m. EST will not be processed until the next regular business day. 2 Day delivery is in 2 regular business days to most areas by 4:30 p.m. and 7:00 p.m. to residences.

Express Saver Delivery
Shipped via Federal Express, delivered the 3 rd regular business day after the order is processed. Orders placed or received after 2:00 p.m. EST will not be processed until the next regular business day. Express Saver delivery is in 3 regular business days to most areas by 4:30 p.m. and 7:00 p.m. to residences.

Backorders
If an item is temporarily out of stock you will be notified accordingly. If a backorder causes your order to be sent in multiple shipments, we pay standard shipping on all shipments following the original order. This does not apply to International orders. All overweight item charges apply.

Special Order Items
All special orders are subject to the manufacturer's terms and require specific lead times. These items are non-cancelable and non-returnable in most cases.

Items Shipped directly from Manufacturer
Items such as laminate and veneer are shipped directly to you from the manufacturer. For this reason, these items will not arrive with other items shipped from our warehouse. Items shipped directly from the manufacturer may take 15 business days or longer for delivery, depending on manufacturer availability. All items shipped from the manufacturer may not be returned without authorization, and are subject to a 25% restocking fee.

Oversized/Heavy Items
Separate charges apply to oversized items like pantries and other heavy or large items. These items will normally ship via common carrier truck line. Actual charges apply with a $35.00 fee for residential delivery. Damages incurred during shipment are the liability of the carrier.

International Orders
Yes! We ship internationally. Add items to your cart for a shipping estimate.

Special Notices

• All shipping charges are approximate and subject to change prior to final shipment.
• Laminates are shipped separately from all other products.
• Canada Shipments - Customer must cover all duty, gst-customs, brokerage, pst, and duty disbursement charges.
• Nevamar and Wilsonart laminates are shipped from separate locations

 

Prices listed on-line are in U.S. currency and are subject to change without notice.

For quantity pricing beyond what is listed on-line please contact customer service at 800 857 8721 Mon.-Fri. 8:00a.m.-5:00p.m.

Orders under $6.00 will be charged a $2.50 small order fee.