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Price obviously reflects it but these are the best I've found. Very strong, slick operation, beautifully heavy construction. Only downside is that if they get bashed in shipping some of the little fussy plastic pieces that implement the soft-close are the first to break, but as long as they survive shipping & you install them correctly, no problems.
I ordered, then got the parts three days later, as ordered. Seamless.
Both orders went smoothly. Had to return my first order and reorder because of my error. No hassle on the return process. My only complaint is they received my return a week ago and I haven't received a refund yet. Seems a lil slow.
They are fabulous people.
I've been looking for replacement hinges for my kitchen cabinets for two years. I sent Doug 5-6 different pictures of my hinges and he pick out one that worked perfectly in just a few hours. Great service and expertize!!