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Fast, fast shipping. Very easy to replace the hinges, one of which broke after 26 years of use. I am very happy with results.
Ordered a part for a drawer that cost $6.42 with shipping. Received the wrong part. Told to await shipping number and could return without charge and to go direct to the manufacturer. Doug thought better of it and had me take picture of what replacing and what received. Admitted mistake and sent correct part telling me to forget about any return. "That's good stuff" though not perfect. Hence four and not five stars....
Prompt service. Wouldn't hesitate to reorder again.
Cabinet pulls arrived quickly and were exactly as described.
After sending them photos and a description of my discontinued hinge they came up with a recommendation which worked wonderfully. Shipping was fast. I would use them again.
I was suggested to my two hinges to replace the old ones, they almost do the work, but not exactly.
Prompt service. Beautiful hardware.????