The hinges worked out great but, better yet was the knowledgeable sales force for identifying the correct part! Thank you for the terrific customer service!
I tried for years to keep the old hinges working on my lazy susan style kitchen cabinet door. They finally broke and you were able to ship replacements to me that worked perfectly. Great service.
I was very impressed with the ability of technical staff reached by phone to identify an appropriate replacement for a 170 degree hinge that was over 25 years old. Unfortunately the corresponding plate sent to me was an inappropriate match. But when shown photos of the old and new hinge/plate, they were able to quickly send the correct plate, and everything worked perfectly. The technical staff was also helped in making the adjustments needed to line up everything correctly. All in all, an initial glitch, but good (actually very good) service.
Anyone who's ever worked with European style pivot hinges and mounting plates know how difficult they are, especially when it comes to finding the exact combination of the two. Russ at CabinetParts.com was a huge help with this. After speaking with him on the phone, I emailed him pictures of the hinge and plate I needed to replace and he found me the closest to the exact match available, since the parts I was replacing were approximately 20 years old.
Sent a photo of the original hinge and mounting plate to Cabinet Parts. I was informed the original hinge and plates were discontinued. The recommended replacement hinge and mounting plate fit perfectly after I drilled new mounting holes for the plates. Thanks!
I bought hinges at lowes following the description on the package. They didn't work. I called cabinetparts.com and they explained to me what I needed for my application. I purchased them on line that day. Now my cabinet doors look great! It's nice to get
On time delivery of correct parts
After ordering the wrong cabinet hinges, they identified the right ones from a photo I took, canceled my incorrect reorder, ordered the right ones and sent me a return label. Thanks to Doug.
Great support to pick the correct hinges. Huge selection and reasonable prices.