"These reviews are from our Customers who have purchased this product. We find this provides more useful information in aiding your purchasing decision."
My great compliments to your customer rep David Schultz. We had problems getting perfectly matching handle parts from the supplier, Century Hardware, but David was as persistent and responsive as could be. Of the 30-some parts ordered, they did not end up matching 100% but they still look good. Thanks again to Mr. Schultz.-- Paul Meier
This review is about a different size/color of this item. (CH-13036-NB)
I ordered, then got the parts three days later, as ordered. Seamless.
Both orders went smoothly. Had to return my first order and reorder because of my error. No hassle on the return process. My only complaint is they received my return a week ago and I haven't received a refund yet. Seems a lil slow.
They are fabulous people.
I've been looking for replacement hinges for my kitchen cabinets for two years. I sent Doug 5-6 different pictures of my hinges and he pick out one that worked perfectly in just a few hours. Great service and expertize!!