Used your email to make sure that I received the correct parts. Sent 4 photos and your staff was able to select the correct hinge.The return email was great had the links to the parts that I needed to order. It was very simple to complete order.Service was great!!!
my order fit like a charm.you guys know your stuff, thank you
It took for ever
These hinges have been a nightmare. The corner kitchen cabinets use this type of hinge—they were already there when I bought the house 18 years ago. But in Apr. 2018, one failed. I got the stamped maker name and part numbers off the broken hinge, and was told by Cabinet Parts Customer Service to order these—get two; it’s necessary to replace them in pairs. The first handyman I called to the house looked at the job and refused to do it. The second one shouted at me that I had the wrong replacement hinges because the new ones are somewhat shorter and don’t flatten out completely like the old ones; and he charged me $10 for wasting his time. No one else I called from Angie’s List or any other source would even come see the job I requested (replace 2 170-degree cabinet hinges), though I tried for 2 months. Then, I arranged to replace my back door, and the contractor (that a friend had found to replace his door) turned out to mainly do custom kitchen renovations (for the last 20 years). He said he’d do the new hinges when he did the back door. After 90 minutes of trying every sort of adjustment (of the base plate and of the screw on the hinges), it just does not work properly. The door is on straight and “square”, but it refuses to close completely. It stops about 3/8-inch out from the cabinet box. We can push it shut, but it resists slightly and goes back to the slightly open position when released. Also, the door does NOT open anywhere near 170 degrees, only about 90 degrees in fact—very inconvenient—it used to open leftward flat against the dishwasher. Yes, the hinges are by the same maker, but they simply do NOT work like the old ones. I'm stuck.
It was very helpful to send a picture of the parts I needed replaced. This allowed me to accurately determine what I needed. Great customer service.
Great service and quick delivery. No missing parts.
Product came fast, and everything was wrapped very well!
Order was correct, delivered in a timely mannerI just have not had the opportunity to switch them out with the old ones
Had a problem with the shipment and the company sent a call tag and shipped a new unit right away. Everything went smoothly and I am very happy with the results.