Used your email to make sure that I received the correct parts. Sent 4 photos and your staff was able to select the correct hinge.The return email was great had the links to the parts that I needed to order. It was very simple to complete order.Service was great!!!
my order fit like a charm.you guys know your stuff, thank you
It took for ever
The hinges are in good working order. My only complaint is that screws were not shipped along with the hinges. It would have been no trouble for you to include them, but was huge trouble for me to find screws to fit. Completely and easily avoidable on your part.
The hinge was specified as a direct replacement for GRASS hinge 3903 but when received I found that the mounting dimensions for the bracket that attached the hinge assembly to the door did not match the hole to hole mounting dimensions. I was offered a refund but I would have to pay for returned shipping. To me this is unacceptable as if I ordered from Amazon all would be included.
Their website was excellent.
The knobs and pulls I purchased were just like described. The came on time, actually earlier than expected. Easy and beautiful!
CabinetParts.com had exactly what I wanted. They provided the required hardware with the item. No reason for me to contact customer support. Everything worked and looked as expected.
New hinges worked well, very satisfied. Question! Is there an adjustment screw for spring force? Thanks.