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Starfish pulls are cute. We replaced boring worn out brass closet pulls. Installed easy with existing screws. Arrived quickly, no surprises. Would use the site again.
I really liked the product itself. They are quite large cabinet knobs but are a great way to accent any area. I had ordered the product prior to Christmas and I understand that things don't arrive/ship on time as the given date but my order said it would ship on 12/27. I didnt receive my order until 1/16 and it was bc I called customer service twice and they told me that the product in on back order. A notification would have been nice. Would I order from the company again? If I really like the product but not if I'm in a rush to install the part.
I ordered, then got the parts three days later, as ordered. Seamless.
Both orders went smoothly. Had to return my first order and reorder because of my error. No hassle on the return process. My only complaint is they received my return a week ago and I haven't received a refund yet. Seems a lil slow.
They are fabulous people.
I've been looking for replacement hinges for my kitchen cabinets for two years. I sent Doug 5-6 different pictures of my hinges and he pick out one that worked perfectly in just a few hours. Great service and expertize!!