Industrial Stainless Steel Barn Door Hardware Set

I am very impressed with the quality of this hardware. The design is modern, minimalist and subtle. I only wish there were more finish options.

This review is about similar Richelieu Sliding Door Hardware. (RIC-2460202ALPVC)

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Directions were incorrect in one spot and had a major step missing in another place. Carpenter had to locate the step on the internet.Took 8 hours to complete a job that should have taken 2 hours.An important part, the carriage had a stripped tightening screw and Cabinet Parts, after 5 days has not sent me a replacement nor do I know if and when one will be sent. Their customer service is lacking and communication is difficult. The carpenter finally took the piece home and re-drilled the screw seat.At the end of the project we found that 4 screws were missing as well and the carpenter had to spend time finding screws to match and they were of an unusual size. Due to the poor quality of the product I will likely end up paying the workman much more as it took so much longer to complete the installation.

This review is about similar Richelieu Sliding Door Hardware. (RIC-2460502MDFPVC)

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The product itself is great. There was a damaged part and I am not very happy with the lack of urgency on their end to get the part to the client. Customer service needs work!!

This review is about similar Richelieu Sliding Door Hardware. (RIC-2460502MDFPVC)

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