"These reviews are from our Customers who have purchased this product. We find this provides more useful information in aiding your purchasing decision."
Needed a replacement for a cabinet hinge that broke. The company that made it got bought out, so no exact replacement. But with the numbers on the part and the requested pictures, they sent me hinges that pretty much fit and worked perfectly.
The website is excellent and the video on how to measure overlay was helpful. I ordered 8 items and paid to have them 2-day shipped so I could fix my cupboard before our holiday party. The parts arrived on schedule but I only received 5 of the 8 parts. I contacted Scott in customer service and he refunded my express shipping fee and said the remaining parts would be shipped. Great service, but the package arrived and alas, just one part was sent, not three. Something is wrong with communication between sales and order fulfillment.
Relayed my parts numbers to the rep for confirmation of correct parts and was advised accurately as to what to order. Smooth transaction and parts work great.
I placed my order just before the big winter storm. I received the emailed order confirmation but did not receive a "shipped" email. I contacted customer service via email and the next day received a response that my order was shipped but UPS was delayed
Best prices I could find. Items was exactly as described! Quick shipping and great packaging.
Correct parts arrive fast
Purchase went smooth and product was as expected.