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Needed a replacement for a cabinet hinge that broke. The company that made it got bought out, so no exact replacement. But with the numbers on the part and the requested pictures, they sent me hinges that pretty much fit and worked perfectly.
The website is excellent and the video on how to measure overlay was helpful. I ordered 8 items and paid to have them 2-day shipped so I could fix my cupboard before our holiday party. The parts arrived on schedule but I only received 5 of the 8 parts. I contacted Scott in customer service and he refunded my express shipping fee and said the remaining parts would be shipped. Great service, but the package arrived and alas, just one part was sent, not three. Something is wrong with communication between sales and order fulfillment.
I had a broken old hinge for a complicated 2 door corner cabinet in the kitchen. The hinge is not available anymore. I got the part number for the old Blum hinge and took a video of the door swingng on the one decent hinge and sent it to their customer se
Very good experience!!
Easy, efficient, and good directions
Quick, order arrived timely. Product is as ordered. Have not installed yet so don't know yet about installation quality.
Found exactly what I needed. My order arrived promptly