Wrong Color Delivered

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I placed my order over the weekend and submitted a change request within 15 minutes. I received a message stating that someone would contact me within 24–48 hours. However, when I called on Monday morning to make sure the finish change, I was told that the order had already shipped and that it could not be stopped or exchanged. I was instructed to return the package and place a new order, while also being charged a $23 return shipping fee. Customer Service dropped the ball, and customers should not be responsible for paying return shipping charges when a timely change/cancel order request was submitted and no one followed up as promised. Because of this experience, I have decided to return all of my orders and will no longer do business with your company.

This review is about similar Kessebohmer Organizers. (HAF-541.32.141)

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This works beautifully in our blind cabinet.

This review is about similar Kessebohmer Organizers. (HAF-541.32.445)

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Quality great. Just wish the styles were the same width As the rails

This review is about similar Kessebohmer Organizers. (HAF-541.32.440)

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(no comment given)

This review is about similar Kessebohmer Organizers. (HAF-541.32.451)

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