MY PROJECT A BIT UNUSUAL.. THINK OF THE SEVEN GATES OF HELL. HAVE YET TO INSTALL REPLACEMENT HINGES, HOWEVER, CARPENTER CREATED A SAMPLE TO SEE IF THEY WOULD WORK AND WE BELIEVE IT WILL. I DIDN'T GIVE 5 STARS BECAUSE OF SLOW RESPONSE. DIDN'T RECEIVE ACKNOWLEDGEMENT OF RECIEPT OF MY SAMPLE..AND I HAD TO FOLLOW UP WITH MORE THAN ONE MESSAGE.

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This hinge worked great and has way more adjustments than hinges at big box stores. The "snap" into place feature makes mounting much easier. As usual, the CSR was spot on when he stressed the importance of the cup hole to edge of door spec when drilling to prevent door binding when opening.. The time to door delivery was outstanding also.

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works great

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(no comment given)

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I don't have a problem with the items, as they were as described. However, I have called 2x's and I've tried to start a return process through your website to no avail. The items I ordered were not the correct hinges that I needed and I need to return them. When I spoke to the girl at your office, she said she would start a return and that I should receive an email within 24 hours, it's been over a week and still nothing. I also tried several times on the website using your click buttons and still nothing. I will be disputing the charge on my credit card and hopefully that will get your attention.

This review is about a different size/color of this item. (BH73B3550)

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